8 Jan 2006 @ 03:54, by Raymond Powers
A friend of a friend sent me this.
It is probably because I work for an organization that delivers such a high level of service that I get so frustrated with computers on the other end of the phone line. I found a list of instructions to get past the machines and to a human for a large number of companies that you may find helpful.
http://paulenglish.com/ivr/
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